Privacy Policy And Terms & Conditions

01Information We Collect

Depending on how you interact with RentHub, we may collect the following types of information. Information You Provide to Us. You may provide information directly to us when you:

• Request a demo or additional information about RentHub.
• Submit a contact or inquiry form.
• Communicate with our sales, support, or customer service teams.
• Subscribe to communications or marketing materials.
• Register for webinars, events, or training sessions.
• Respond to surveys or other communications.
• Apply for employment opportunities.
• Otherwise communicate with us.

This information may include your:

• Name
• Business or company name
• Job title or role
• Email address
• Phone number
• Business address
• Information about your dealership or rental operation
• Information included in your communications with us
• Other information you voluntarily provide

Information Collected Automatically:

When you visit the Website, certain information may be collected automatically, including:

• IP address
• Browser type and version
• Device type
• Operating system
• Pages visited
• Referring website
• Date and time of visits
• General geographic information
• Website interactions and usage information

We may collect this information through cookies, pixels, analytics tools, log files, and similar technologies.

02How We Use Information

RentHub may use information we collect to:

• Respond to inquiries and requests.
• Schedule product demonstrations.
• Provide information about RentHub products and services.
• Communicate with current and prospective customers.
• Provide customer support.
• Improve our Website, products, services, and user experience.
• Understand Website usage and performance.
• Send marketing and promotional communications where permitted by law.
• Conduct business operations and administration.
• Protect the security and integrity of our Website and systems.
• Detect, investigate, and prevent fraud, misuse, or unauthorized activity.
• Comply with legal and regulatory obligations.
• Fulfill other purposes disclosed at the time information is collected.

03Cookies and Similar Technologies

RentHub may use cookies and similar technologies to operate, secure, analyze, and improve the Website.

Cookies may allow us to understand how visitors interact with our Website, remember preferences, measure Website performance, and improve our marketing efforts.

Some cookies may be placed by third-party service providers that provide analytics, advertising, communications, or other services on our behalf.

You may be able to control or disable certain cookies through your browser settings. Disabling cookies may affect the functionality of portions of the Website.

04Analytics and Website Services

We may use third-party analytics and technology providers to help us understand Website traffic, usage patterns, and performance.

These providers may collect information about your interaction with our Website through cookies, pixels, or similar technologies.

The information collected by these providers is subject to their respective privacy policies and terms.

05How We Share Information

RentHub does not sell your personal information for monetary consideration.

We may share information with:

Service Providers:

We may share information with trusted third-party vendors and service providers that perform services on our behalf, such as:

• Website hosting
• Analytics
• Customer relationship management
• Email communications
• Marketing
• Customer support
• Data storage
• Security
• Business operations

These providers are authorized to use information only as reasonably necessary to provide services to RentHub.

Business Partners and Integrations:

Where appropriate, we may share information with business partners, technology providers, or integration partners when necessary to provide requested services or functionality.

Legal and Safety Requirements:

We may disclose information when we believe disclosure is necessary to:

• Comply with applicable law, regulation, legal process, or governmental request.
• Protect the rights, property, or safety of RentHub, our customers, users, or others.
• Investigate suspected fraud, abuse, or security incidents.
• Enforce our agreements and policies.

Business Transactions:

If RentHub is involved in a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction, information may be transferred as part of that transaction, subject to applicable law.

06Customer and Software Data

RentHub provides rental management software to equipment dealers and rental businesses.

Information processed through the RentHub software may include customer, equipment, reservation, rental, billing, operational, and other business information.

Where RentHub processes information on behalf of a customer as part of providing its software or services, the handling of that information may be governed by the customer's agreement with RentHub and applicable data processing terms.

This Privacy Policy primarily applies to information collected through the RentHub Website and does not replace contractual terms governing customer use of the RentHub software platform.

07Artificial Intelligence and Zeta

RentHub may offer artificial intelligence (“AI”) functionality, including features associated with Zeta AI.

Depending on the specific feature and configuration, AI functionality may process information made available through the RentHub platform in order to provide requested functionality, generate insights, answer questions, assist with workflows, or support other product capabilities.

AI-generated information may not always be accurate or complete and should be reviewed by an appropriate user before being relied upon for business or operational decisions.

The specific handling of customer data by AI-enabled features may be governed by the applicable customer agreement, product terms, or data processing terms.

08Marketing Communications

If you provide your contact information, RentHub may use it to send information about our products, services, events, training opportunities, company updates, or other business communications, where permitted by law.

You may unsubscribe from marketing emails at any time by following the unsubscribe instructions included in the communication.

Even if you opt out of marketing communications, we may continue to send transactional, administrative, security, or service-related communications when necessary.

09Data Retention

We retain information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide our services, maintain business and financial records, resolve disputes, enforce agreements, comply with legal obligations, and protect our legitimate business interests.

Retention periods may vary depending on the type of information and the purpose for which it was collected.

10Data Security

RentHub takes reasonable administrative, technical, and organizational measures designed to protect information against unauthorized access, use, alteration, disclosure, or destruction.

However, no method of transmission or storage is completely secure. We cannot guarantee the absolute security of information transmitted to or stored by us.

11Third-Party Websites

The Website may contain links to third-party websites, applications, or services.

RentHub is not responsible for the privacy practices, content, security, or policies of third parties.

We encourage you to review the privacy policies of third-party websites before providing them with personal information.

12Children's Privacy

The Website is intended for business and professional users and is not directed toward children under the age of 13.

RentHub does not knowingly collect personal information from children under 13 through the Website.

If you believe a child has provided personal information to us, please contact us so that we can take appropriate action.

13Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information.

These rights may include, where applicable:

• The right to know what personal information we collect and how it is used.
• The right to request access to personal information.
• The right to request correction of inaccurate information.
• The right to request deletion of certain personal information.
• The right to opt out of certain forms of data processing or targeted advertising.
• The right to limit or object to certain processing activities.
• The right to appeal a decision regarding a privacy request.
• The right to avoid discrimination for exercising applicable privacy rights.

The availability and scope of these rights depend on applicable law and your jurisdiction.

To submit a privacy request, please contact us using the information provided below. We may need to verify your identity before completing certain requests.

14California Privacy Rights

If you are a California resident, California law may provide you with additional privacy rights.

Depending on the circumstances, California residents may have rights regarding access to, correction of, deletion of, and information about the collection and use of personal information, as well as certain rights concerning the sharing or use of personal information for targeted advertising.

RentHub does not sell personal information in exchange for monetary consideration.

California residents may submit privacy requests using the contact information below.

15Other State Privacy Rights

Residents of certain U.S. states may have additional rights under applicable state privacy laws.

If you believe you have privacy rights under the laws of your state, you may contact us using the information below to submit a request.

We will process applicable requests in accordance with the requirements of the relevant law.

16International Visitors

RentHub is based in the United States, and the Website is primarily intended for users in the United States.

If you access the Website from outside the United States, your information may be transferred to, stored in, and processed in the United States or other locations where RentHub or its service providers operate.

Privacy protections in these locations may differ from those in your jurisdiction.

17Changes to This Privacy Policy

RentHub may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or services.

When we make changes, we will update the “Last Updated” date at the top of this Privacy Policy.

We encourage you to review this Privacy Policy periodically.

01About RentHub

RentHub provides rental management software and related technology solutions designed for equipment dealers and rental businesses.

The Website provides information about RentHub’s software, features, services, integrations, artificial intelligence capabilities, related products, and company.

Information presented on the Website is provided for general informational purposes and does not constitute a binding offer, contract, or guarantee of any particular product functionality, pricing, availability, implementation timeline, or business outcome.

02Use of the Website

You may use the Website for lawful business and informational purposes. You agree not to:

• Use the Website for any unlawful, fraudulent, or unauthorized purpose.
• Attempt to gain unauthorized access to the Website, its systems, servers, or related services.
• Interfere with or disrupt the operation or security of the Website.
• Introduce malicious code, viruses, or other harmful material.
• Use automated systems, bots, crawlers, scraping tools, or similar technology to collect or extract Website content without our prior written permission.
• Copy, reproduce, modify, distribute, publish, sell, or exploit Website content without authorization.
• Attempt to reverse engineer or otherwise reproduce any software, technology, or functionality made available through the Website.
• Use information obtained from the Website to develop, train, or improve a competing product or service without RentHub’s prior written consent.

RentHub reserves the right to restrict or terminate access to the Website if we believe these Terms have been violated.

03Intellectual Property

All content and materials appearing on the Website, including but not limited to text, graphics, photographs, videos, logos, trademarks, service marks, designs, layouts, software, interfaces, documentation, and other materials, are owned by or licensed to RentHub and are protected by applicable intellectual property laws.

“RentHub,” the RentHub logo, and other RentHub names, logos, and marks are trademarks or service marks of RentHub or their respective owners.

Except as expressly permitted by RentHub in writing, no right or license is granted to use, reproduce, modify, distribute, display, or create derivative works from any RentHub intellectual property.

04Website Content

We make reasonable efforts to keep information on the Website accurate and current. However, RentHub does not guarantee that all information is complete, accurate, current, or free from errors.

Product descriptions, feature descriptions, screenshots, demonstrations, videos, statements regarding future functionality, and other materials may change as RentHub's products and services evolve.

Certain features shown on the Website may not be available to every customer, may require specific configurations or integrations, or may be subject to separate agreements.

05Software and Services

Access to RentHub software, applications, platforms, and related services may be subject to separate agreements, subscription terms, order forms, licensing agreements, service agreements, or other contractual terms.

If you are a RentHub customer, the agreement governing your use of RentHub's software and services will control in the event of a conflict between that agreement and these Website Terms.

Nothing on this Website grants you a license to use RentHub software or other proprietary technology unless expressly authorized under a separate written agreement.

06Artificial Intelligence

RentHub may provide artificial intelligence (“AI”) features and functionality, including features powered by Zeta AI.

AI-generated information may be based on available data, configurations, integrations, or other inputs and may not always be complete, accurate, or appropriate for a particular situation.

AI-generated information should be reviewed by an appropriate user before being relied upon for business, operational, financial, or other decisions.

Descriptions of AI capabilities on the Website are provided for informational purposes and may change as the technology develops.

07Third-Party Services and Integrations

RentHub may integrate with or provide links to third-party products, services, websites, applications, or platforms.

RentHub does not control and is not responsible for third-party services, including their availability, security, content, functionality, policies, or practices.

Your use of third-party services may be subject to separate terms and privacy policies established by those providers.

References to third-party products or services do not necessarily constitute an endorsement or recommendation by RentHub.

08Links to Other Websites

The Website may contain links to websites operated by third parties.

These links are provided for convenience and informational purposes only. RentHub does not control or assume responsibility for the content, availability, security, or practices of third-party websites.

Your use of any third-party website is at your own risk and may be governed by that website's own terms and policies.

09User Submissions and Communications

If you submit information to RentHub through a contact form, demo request, support inquiry, email, survey, or other Website feature, you represent that the information you provide is accurate and that you have the right to provide it.

You should not submit confidential, proprietary, sensitive, or personal information through a Website form unless specifically requested and authorized by RentHub.

Nothing submitted through the Website will be considered confidential unless RentHub has expressly agreed in writing to treat the information as confidential.

10Privacy

Your use of the Website is also subject to RentHub's Privacy Policy.

Our Privacy Policy explains how we collect, use, disclose, and protect information obtained through the Website.

11Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE WEBSITE AND ITS CONTENT ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS.

RENTHUB MAKES NO WARRANTIES, EXPRESS OR IMPLIED, REGARDING THE WEBSITE OR ITS CONTENT, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AVAILABILITY, OR RELIABILITY.

RENTHUB DOES NOT WARRANT THAT THE WEBSITE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

12Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, RENTHUB AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATING TO YOUR USE OF, OR INABILITY TO USE, THE WEBSITE OR ITS CONTENT.

THIS LIMITATION DOES NOT APPLY TO THE EXTENT PROHIBITED BY APPLICABLE LAW.

13Indemnification

To the extent permitted by applicable law, you agree to defend, indemnify, and hold harmless RentHub and its affiliates, officers, directors, employees, contractors, and agents from claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or related to your violation of these Terms, your misuse of the Website, or your violation of applicable law or the rights of another party.

14Changes to the Website and These Terms

RentHub may modify, update, suspend, or discontinue any portion of the Website at any time without prior notice.

We may also update these Terms from time to time. When we make changes, we will update the “Last Updated” date at the top of this page.

Your continued use of the Website after updated Terms are posted constitutes acceptance of the revised Terms.

15Governing Law

These Terms will be governed by and interpreted in accordance with the laws applicable in the jurisdiction in which RentHub's applicable contracting entity is organized, without regard to conflict-of-law principles.

Any dispute arising from or relating to these Terms or your use of the Website will be handled in the courts having appropriate jurisdiction over the matter, unless otherwise required by applicable law or a separate written agreement between you and RentHub.

16Severability

If any provision of these Terms is determined to be invalid or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will remain in full force and effect.

17Entire Agreement

These Terms, together with any policies expressly incorporated by reference, constitute the agreement between you and RentHub regarding your use of the Website and supersede prior understandings regarding Website use.

Separate agreements governing RentHub's software, products, or services remain applicable to customers and users of those products and services.